PLAYER WELLBEING

Responsible Gambling

Gambling should remain a form of entertainment. Learn how to set personal limits, recognise warning signs, take a break and find independent gambling support when you need it.

Updated September 2026 • EclBetAU Player Support
01

Set Your Limits

Decide how much time and money you are comfortable using before you start gambling.

02

Know the Warning Signs

Pay attention if gambling begins affecting your finances, mood, relationships or daily responsibilities.

03

Get Support

Independent support services are available if you want to cut back, stop gambling or speak with someone confidentially.

GAMBLING SAFELY

What Does Responsible Gambling Mean?

Responsible gambling means keeping gambling within limits that do not interfere with your finances, wellbeing, relationships or everyday responsibilities.

Gambling outcomes are uncertain. No strategy, sporting knowledge or previous result can guarantee that you will win.

A useful starting point is to treat money used for gambling as entertainment spending rather than money you expect to recover or turn into income.

Important: never gamble with money needed for rent, bills, food, repayments or other essential expenses.
SET BOUNDARIES

Set Gambling Limits Before You Start

Setting limits in advance can make it easier to stay aware of how much time and money you are using.

01

Set a Spending Limit

Decide how much you can comfortably afford to lose before you begin.

02

Set a Time Limit

Choose how long you intend to play and take breaks rather than continuing automatically.

03

Avoid Chasing Losses

Increasing your spending to recover previous losses can quickly lead to spending more than planned.

04

Keep Gambling Separate

Avoid mixing gambling money with funds needed for household expenses, repayments or savings.

WARNING SIGNS

Signs Gambling May Be Becoming a Problem

Gambling behaviour can change gradually. It may be useful to reconsider your gambling if you notice changes in your spending, behaviour or emotional response.

  • Spending more money than you originally planned.
  • Gambling for longer periods than intended.
  • Trying to win back money after a loss.
  • Borrowing money or using essential funds to gamble.
  • Hiding gambling activity from family or friends.
  • Feeling stressed, anxious, angry or distressed because of gambling.
  • Gambling interfering with work, study or relationships.
  • Finding it difficult to reduce or stop gambling even when you want to.
CONSIDER TAKING ACTION You do not need to wait for gambling problems to become severe before reducing your gambling or asking for help.
TAKE A BREAK

When Taking a Break Can Help

Taking time away from gambling can help interrupt automatic habits and give you space to review your spending and behaviour.

A break may be particularly useful if you are trying to recover recent losses, gambling while emotional or finding it difficult to stop when planned.

01

Stop the Session

Do not continue simply because you have already spent time or money.

02

Review Your Spending

Look at how much you have actually spent rather than focusing only on individual wins.

03

Remove Easy Access

Consider using account controls, payment blocks or self-exclusion tools if required.

04

Speak to Someone

Independent gambling support can help you consider your options confidentially.

SELF-EXCLUSION

Self-Exclusion & BetStop

Self-exclusion is designed for people who want to block or restrict their own access to gambling services.

In Australia, BetStop – the National Self-Exclusion Register allows a person to self-exclude from all licensed Australian online and phone wagering providers through one registration.

BetStop allows self-exclusion from a minimum of three months through to lifetime exclusion.

AUSTRALIAN GOVERNMENT

BetStop – National Self-Exclusion Register

A free Australian Government service for self-exclusion from licensed online and phone wagering providers.

Visit BetStop ↗
Important: BetStop applies to licensed Australian online and phone wagering providers. The Australian Government notes that it does not apply to online casino services illegally provided in Australia.
INDEPENDENT SUPPORT

Gambling Support in Australia

Independent support is available if gambling is affecting you or someone you know.

You do not need to be in crisis before contacting a support service.

24/7 SUPPORT

Gambling Help Online

Provides free online self-help information and confidential chat and email counselling.

Visit Service ↗
PHONE SUPPORT

National Gambling Helpline

Free and confidential gambling support is available 24 hours a day.

1800 858 858
SELF-EXCLUSION

BetStop

Self-exclude from all licensed Australian online and phone wagering providers.

Visit BetStop ↗
FINANCIAL CONTROLS

Additional Ways to Control Gambling Spending

Reducing access to gambling funds can be another practical step if you are trying to control your spending.

Option How It May Help
Bank Gambling Blocks Some Australian banks provide tools that can block gambling-related transactions.
Spending Limits Setting a fixed entertainment budget can help keep gambling separate from essential spending.
Account Controls Where available, account controls can help restrict access or spending.
Financial Counselling Independent financial counsellors may help if gambling has contributed to debt or financial stress.
AGE RESTRICTIONS

Protecting Minors From Gambling

Gambling services should not be used by minors.

Adults should avoid sharing gambling account credentials and should take reasonable steps to prevent children or teenagers from accessing gambling accounts or payment methods.

  • Do not share your gambling account password.
  • Log out when using a shared device.
  • Protect stored payment information.
  • Use device-level parental controls where appropriate.
  • Avoid leaving an active gambling account accessible on shared devices.
FRIENDS & FAMILY

Supporting Someone Affected by Gambling

Gambling-related harm can affect partners, family members and friends as well as the person who is gambling.

If you are concerned about someone, independent support services can also provide information for family members and other affected people.

SUPPORT Gambling support services are not only for the person gambling — friends and family can also ask for help.
COMMON QUESTIONS

Responsible Gambling FAQ

What is responsible gambling?

Responsible gambling means keeping gambling within financial and time limits that do not interfere with your wellbeing, responsibilities or relationships.

What does chasing losses mean?

Chasing losses means continuing or increasing gambling in an attempt to recover money that has already been lost.

What is gambling self-exclusion?

Self-exclusion is a process that allows a person to voluntarily restrict their own access to gambling services for a selected period.

What is BetStop?

BetStop is Australia's National Self-Exclusion Register for licensed online and phone wagering providers.

Where can I get gambling help in Australia?

Gambling Help Online provides independent support, while the National Gambling Helpline can be reached on 1800 858 858.

Can family members get gambling support too?

Yes. Gambling support services can also assist people who are affected by someone else's gambling.